Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Answer Guarantee

  • Our crew of professionals will try their best to reply to your advice inquiries within up to 1 hour. If, however, the problem you have come across demands the help of the Admin =Department,= we will forward the ticket to the person on duty and will write a reply to tell you.

  • Top quality support service
  • Top–quality Technical Help And Support Service

  • We’ll be working for you night and day to provide information and tech support and to aid you with any issue that you might run into while organizing your virtual server. We will support all installed in advance packages, such as your Operating System, server management panel (dependent upon the VPS type) and the Online Control Panel created solely by our developers.

  • Intuitive help center
  • A Descriptive Help Zone

  • A thorough and frequently updated knowledge base is built into our in–house built Online Control Panel. It gives you quick tips on how to conduct all of the basic site maintenance jobs. The Help section presents exhaustive how to content articles and step by step video courses. You can open the Help section by clicking the Help or Video buttons in the upper right part of each Control Panel section.