1 hour ticket response
We are devoted to supplying a quick and accurate answer to each ticket submitted by a user. Our seasoned tech support engineers will examine your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all tickets. In reality, our average response time has proved to be 20 minutes.
A First–Rate Customer Care Service
Our customer service staff representatives possess considerable experience in the Linux cloud hosting arena and are practiced enough to find a prompt answer to your problem. If, however, the issue at hand is not within the competence of a technical support engineer, the tech support ticket will be forwarded to a programmer or admin for further assistance.
An Easy–to–Browse Help Center Section
In the Online Control Panel you will find an intuitive Help Center section where you can get quick tips on how you can use our hosting services. You can get the answers to your questions in the F.A.Q. repository, see more tips in the web hosting account administration articles or watch the instructional video tutorials.